Privacy Policy

J.C. Bullock & Son Ltd (“we”, “us” or “our”) are committed to protecting and respecting your privacy. This policy explains how we collect, use and safeguard your personal data when you use our website or engage our services.


1. Information we may collect

  • Contact information you provide (name, email address, telephone number, postal address).
  • Details of enquiries, quotes or orders and any communication you send to us.
  • Technical and usage information collected automatically (e.g. IP address, browser type, pages visited) for analytics and to improve the site.

2. How we use your information

We use personal data to:

  • Provide and manage our services, including responding to enquiries and supplying quotes.
  • Communicate with you about appointments, invoices and service updates.
  • Improve and personalise our website and services and for fraud prevention and security.

3. Legal basis for processing

Where required by data protection law, we will rely on one or more of the following lawful bases: your consent, the performance of a contract with you, compliance with legal obligations, or our legitimate interests.


4. Cookies

We use cookies and similar technologies to improve your experience. You can control cookie preferences through your browser settings. For analytics, we may use third-party services which place cookies; these are subject to their own policies.


5. Sharing and third parties

We do not sell your personal data. We may share information with trusted third parties who assist with our operations (for example, analytics providers) or where required by law. We ensure appropriate safeguards are in place.


6. Data security and retention

We implement reasonable technical and organisational measures to protect personal data. We retain personal data only for as long as necessary for the purposes set out in this policy or to comply with legal obligations.


7. Your rights

You have rights under data protection law, including the right to access, correct, restrict or erase your personal data, and the right to object to or request portability of data. To exercise these rights, please contact us using the details below.


8. Contact

For enquiries about this policy or to exercise your rights, contact us:

J.C. Bullock & Son Ltd
63 Gleneagles Road, Low Fell, Gateshead, NE9 6JS
Phone: 07961 751526

9. Changes to this policy

We may update this policy from time to time. The date of the latest revision will be shown on this page. Continued use of the website after changes constitutes acceptance of the updated policy.